Flood cleanup in Macon, GA begins with a question that has nothing to do with pumps: where did the water come from? Water that rose out of the Ocmulgee River, backed up a creek, ran in off the street or pooled against the foundation during a storm is handled differently from water out of a supply pipe, because of what it picks up on the way. This page is about that kind of water, the kind that came in from outside.
Water Damage Repair Macon is a free referral service that connects callers with independent local water damage restoration providers. It is not a contractor and does none of the cleanup itself. The provider you are connected with looks at the damage, sets the price and does the work, and anything this page says about how a flood job is done describes what restoration providers generally do.
If the water came from a split supply line, the burst pipe water damage page is the right one. If it came up through a floor drain, a toilet or a tub, read sewage cleanup. If a room is filling right now and you need the first hour laid out, go to emergency water removal. Everything below covers river, creek, street and storm flooding: how Macon floods, what is safe, what gets thrown out, how the work is ordered, and what flood insurance does and does not pay for.
Water in the house right now?
Stay out of standing water, keep children and pets away from it, and do not touch anything electrical while you are wet or standing in water. If the breaker panel can be reached from a dry place, switch off the main; if it cannot, leave it for an electrician. If anyone is in danger, call 911 first. Photograph what you can from a dry spot, then call.
Call to be connected with an independent local restoration provider about flood cleanup in Macon.
Is it safe to go in yet?
The first job after a flood is not cleanup. It is deciding whether the building can be entered at all. The joint federal guide for homeowners and renters, published by CDC, EPA, FEMA, HUD and NIH, says a flooded home should not be re-entered until professionals say it is free of structural, electrical and other hazards, and the National Weather Service says to stay out of a flood-damaged building until authorities give the all clear.
- Do not wade in. Ready.gov warns that floodwater can be contaminated and can hide dangerous debris.
- Power off only from a dry place. CDC says to switch off the main power only if the panel can be reached without stepping into water. If reaching it means standing in water, call an electrician to do it.
- Power back on only after a check. CDC says an electrician should check the electrical system of a flooded home before the power is turned back on.
- Gas. If you smell gas or suspect a leak, CDC says to close the main gas valve, open the windows and leave the house at once.
- Look up and down. The joint federal guide tells people going in to look for sagging ceilings or floors and to watch for wet, muddy or slippery floors.
- Air it out. CDC says a house that has been closed up for several days after flooding should be opened and aired for at least 30 minutes before anyone stays inside.
- Generators stay outside. EPA says fuel-powered generators give off deadly carbon monoxide and must run outdoors, at least 20 feet from buildings, never in a home, garage or shed.
The reason for the caution is what the water carries. CDC lists human and livestock waste, household, medical and industrial hazardous waste, coal ash and downed power lines among the things floodwater can contain, and it links exposure to wound infections, skin rash, gastrointestinal illness and tetanus. Anyone who has to step into it should wear rubber boots, rubber gloves and goggles, according to CDC, and EPA says any cut or scrape that touches flood water should be washed and disinfected right away.
None of this needs to be done alone or guessed at. Power, gas and the depth of the water are the things to settle before anyone walks through the door, and they are fair questions to put to the provider you are connected with.
The floods Macon remembers
Macon stands on the fall line, where the Upper Coastal Plain rises to meet the Piedmont, and the Ocmulgee River runs through it. The city has a long record of high water, and one flood sits above all the others in that record.
July 1994: Tropical Storm Alberto
Georgia’s emergency management agency records that Tropical Storm Alberto stalled over the state on July 4, 1994, and that more than 50,000 people were displaced from their homes. In Macon the airport weather station measured 10.25 inches of rain on July 5 alone. The next day, July 6, the Ocmulgee crested at 35.4 feet on the Macon gauge with a flow of 107,000 cubic feet per second, which is still the record. The US Geological Survey found that the peak was 2.2 feet above the 100-year flood at Macon.
The National Weather Service’s notes for the gauge say the Macon levee was breached at a river stage of 34 feet, flooding the Georgia State Fairgrounds area. West of town, the Lake Tobesofkee dam was damaged and nearly overtopped. The loss that reached furthest was the tap. The Weather Service’s survey of the storm says the riverside water treatment plant flooded, the fresh water supply to nearly 160,000 people in Macon was cut, and some homes went without fresh water for as long as 19 days.
FEMA declared a major disaster on July 7, 1994, and its records show Bibb County covered for both individual and public assistance. The flood also changed where Macon’s drinking water is made. The Macon Water Authority says the old Riverside Drive plant was badly damaged in 1994, and that its replacement, the Frank C. Amerson, Jr. Water Treatment Plant, opened on July 10, 2000, fed from the Authority’s Javors J. Lucas Lake.
The crests since, and the ones before
The Ocmulgee has not come close to 35.4 feet again, but it has not stayed in its banks either. The National Weather Service’s crest history for the Macon gauge shows how often the river reaches the moderate flood range of 26 to 30 feet.
| Date | Crest at the Macon gauge | Note |
|---|---|---|
| July 6, 1994 | 35.4 feet | Record. Tropical Storm Alberto |
| March 18, 1990 | 29.9 feet | Second highest on record |
| March 4, 1971 | 29.5 feet | Third highest on record |
| November 29, 1948 | 28.0 feet | Fourth highest on record |
| March 9, 1998 | 27.88 feet | Tied with September 2024 |
| September 29, 2024 | 27.88 feet | After Hurricane Helene |
| March 28, 2023 | 27.78 feet | Moderate flood range |
| December 27, 2015 | 27.77 feet | Moderate flood range |
The year 2024 is the one to notice. The gauge’s history lists at least eight crests at or above the 18-foot flood stage in that year alone, from 19.24 feet on April 5 to 27.88 feet on September 29. In the December 2015 event the county closed Amerson River Park, the Ocmulgee Heritage Trail and the Walker Road landfill. After the March 2023 crest, Amerson River Park reopened only in part on March 31 because of the slick mud and sand the river had left on the trails and the boat launch.
Helene, September 2024
Hurricane Helene produced the September 2024 crest that tied 1998. National Weather Service radar estimates put 6 to 8 inches of rain over Bibb County, the Macon airport station measured 4.62 inches on September 26 alone, and flooding was reported on I-16 westbound at Exit 2. The Ocmulgee gauge in Macon crested in moderate flood, and the Weather Service said a gauge on Echeconnee Creek near the Bibb and Peach county line crested in minor flood. Macon-Bibb County said the storm knocked out power to more than 6,000 families and closed Amerson River Park, which partly reopened on October 3.
So does this part of Georgia flood? Yes, and regularly. In March 2026 the director of the state’s emergency management agency called flooding one of the most frequent and costly natural hazards in Georgia. Macon’s own gauge record agrees with him.
How Macon floods
Water gets into Macon houses from outside in three ways, and it helps to know which one you are dealing with. The river is the one with a published gauge, flood stages and a forecast. The creeks are a separate matter, taken up below. Street and yard flooding can happen on a block that is nowhere near either, when hard rain outruns the drains.
The river, stage by stage
The National Weather Service measures the Ocmulgee at the 5th Street Bridge. Flood stage there is 18 feet, moderate flooding begins at 26 feet and major flooding at 30 feet. The Weather Service also publishes what each level means on the ground, and those statements name streets and landmarks, which makes them more useful to a homeowner than a number alone. The current reading and forecast are on the live Ocmulgee River gauge at Macon.
| River stage | What the National Weather Service says happens |
|---|---|
| 10 feet | River access through Amerson River Park is closed because the flow can be dangerous |
| 16 feet | Action stage |
| 18 feet | Flood stage. Minor flooding begins along the river upstream and downstream of the gauge |
| 19 feet | The Ocmulgee Heritage Trail starts to flood just north of the Martin Luther King Jr. Boulevard bridge and near Spring Street Landing |
| 25 feet | Parts of the trail are under up to 5 feet of water |
| 26 feet | Moderate flooding. Backyards of a few homes on the left bank near Glenridge Drive flood |
| 30 feet | Major flooding. A few of those homes begin to flood, and water approaches businesses off Tuft Springs and Mead roads |
| 32 feet | A few homes near Glenridge Drive are flooded up to two feet deep, and water nears the foundations of those businesses |
| 34 feet | The levee is topped on the east side of Macon. Water covers parts of Martin Luther King Jr. Boulevard, Fifth Street and Riverside Drive |
| 35.4 feet | The record, set July 6, 1994 |
Read the table from the top and a pattern shows. Up to the mid 20s the river floods parks, trails and boat ramps. From 26 feet it reaches a few backyards, and from 30 feet a few of those houses begin to flood while water approaches some businesses. At 34 feet the levee is topped, and 34 feet is the stage at which it was breached in 1994. In April 2016 Macon-Bibb authorized a study costing nearly a million dollars, part-funded by a $521,590 grant from the Department of the Army, on how to strengthen the levee system.
The creeks
The river is only one of the county’s waterways. The US Geological Survey lists stream monitoring sites in Bibb County on Tobesofkee, Rocky, Walnut, Echeconnee, Swift, Sabbath, Wolf and Beaverdam creeks as well as on the Ocmulgee. Rocky Creek alone has sites at Tucker Road, Log Cabin Drive and Rocky Creek Road. Walnut Creek has them at Jeffersonville Road and Emery Highway, Sabbath Creek at Northside Drive, and Tobesofkee Creek at I-475 and US 41.
Lake Tobesofkee, west of I-475, sits on Tobesofkee Creek. It is a reservoir of about 1,750 acres that, by the usual account, was built in the 1960s to control flooding, and Macon-Bibb Emergency Management links to a flood gauge for the lake alongside the one for the river. A monitoring site is not a flood forecast for your street. It does mean the creek nearest you may have a record that can be looked up.
Streets, ditches and storm drains
The third kind of flooding needs no river at all. Macon’s 1991 to 2020 climate normals show 46.91 inches of precipitation a year and about 14 days a year with an inch or more, and July is the wettest month at 4.79 inches. Tropical systems add to that: the remnants of Hurricane Sally dropped nearly 6 inches of rain on Macon-Bibb overnight on September 16 and 17, 2020. When rain falls faster than drains can carry it, water goes where the ground slopes, and sometimes that is a crawl space vent or a back door.
Who looks after the drains matters when you report a problem. The Macon Water Authority has maintained the public stormwater system since December 31, 2020, and its 2024 stormwater report counts 409 miles of storm drainpipe, 24,000 catch basins, 858 miles of ditches and 14 public detention ponds. The Authority says it is not responsible for ditches, pipes or other drainage on private easements, and that some flooding happens on private property because of grading or blocked private drains. Drainage on state routes such as Eisenhower Parkway belongs to the Georgia Department of Transportation.
A few of the city’s named districts touch these facts directly. The Weather Service’s 34-foot statement places the topped levee on the east side of Macon, Fifth Street runs through the Railroad Industrial District, the National Register boundary of Shirley Hills runs to the Ocmulgee, and Lizella lies less than a mile from Lake Tobesofkee. The page on Macon neighborhoods and their waterways goes through the city district by district.
Why floodwater is handled differently from a clean leak
Restoration work sorts water by how contaminated it is. Under the trade’s standard, the IICRC S500, Category 3 is grossly contaminated water that can cause severe health effects if touched or swallowed, and general summaries of the standard list rising water from rivers and streams among its typical sources, next to sewage. Rain driven in from above is a separate case: in March 2026 the body that maintains the standard said weather-related water of that kind is not Category 3 by default and has to be judged on the conditions found.
The category decides what can be kept. EPA publishes a table of what can be dried and saved after water damage, and the table says plainly that it applies to clean water only, not to sewage or to chemically or biologically polluted water. For contaminated water EPA says protective equipment and containment are required by OSHA and that an experienced professional should be consulted. That is the practical reason a flooded room is not treated like a room with a leaking ice maker line.
| Material | After floodwater | Source |
|---|---|---|
| Drywall and insulation | Removed and discarded, not dried in place | CDC |
| All wet insulation | Comes out. Only rigid insulation can be disinfected, dried and reinstalled | FEMA |
| Mattresses, pillows, upholstered furniture | Discarded when they cannot be disinfected | EPA, CDC |
| Carpet, pad and rugs | Discarded and replaced when they cannot be thoroughly dried and cleaned | EPA |
| Books, wall coverings | On CDC’s list of things that cannot be cleaned or dried quickly | CDC |
| Pressed particle furniture | Classed as porous, with upholstery and bedding: when in doubt, throw it out | FEMA |
| Solid wood furniture | Listed with washable hard surfaces | FEMA |
The federal rule of thumb behind that table is short: anything that cannot be cleaned and completely dried within 24 to 48 hours is thrown away. What usually stays is the structure. Concrete, block and solid wood framing are generally cleaned, disinfected and dried in place, and FEMA’s brochure describes using a wet-dry vacuum to take water off studs and exposed framing.
Age adds one more caution in Macon. The Census Bureau’s 2024 American Community Survey shows about 55 percent of Bibb County’s housing units were built before 1980 and about 28 percent before 1960. EPA warns that older homes may contain asbestos or lead in their building materials, which matters before anyone tears out walls, ceilings or flooring. Ask the provider how that is checked before demolition starts.
Mud out, tear out, dry out: the order of the work
Flood jobs follow a sequence, and the order is not negotiable in the way a paint job’s might be. Each provider has its own methods and its own paperwork. What follows is the general shape of the work, so that you know what you are looking at when it starts.
- Assessment. Where the water came from, how high it reached and how long it stood. Moisture meters and thermal imaging are the instruments used to find water that is out of sight inside walls and under floors.
- Pump-out and extraction. CDC names a wet-dry shop vacuum, an electric water transfer pump or a sump pump as the tools for standing water, once an electrician has cleared the power. A flooded basement is a special case, covered in the next section.
- Mud and debris removal. River and creek water leaves silt behind, the same slick mud and sand the county reported at Amerson River Park in March 2023. It is shoveled and washed out before anything else can be cleaned.
- Tear-out. FEMA’s brochure describes cutting soaked wallboard out to one foot above the water mark. The flood cleanup field guide that the Georgia Department of Public Health links to says drywall that has been under water has to come out, and that where the damage is less than four feet up the wall it may be cheaper to remove it only to the four-foot line. Wet insulation comes out with it.
- Cleaning, then disinfecting. CDC’s cleaning step is to wash every wet item and surface with hot water and laundry or dish detergent. FEMA notes that disinfectants are meant for surfaces that have already been cleaned, so the order matters.
- Drying. FEMA names fans and dehumidifiers as the drying equipment, with one exception: fans are not used once mold has started, because they can spread it. Drying is finished against a target reading for each material, not against a calendar.
- Repairs. New insulation, wallboard, flooring and trim go in only after the readings say the structure is dry.
Two details are worth asking about. EPA says a heating and cooling system that was touched by flood water must not be used to help dry the house, and FEMA says the furnace is used only if the ducts were not inundated. And the field guide linked by Georgia DPH treats wood studs and framing as dry once their moisture content is below 15 percent, which gives you a number to ask for.
Before work starts, have the basics ready: the source of the water, how deep it got, how long it sat and whether you carry flood insurance. In return, ask for the scope in writing: what is being removed, what is being cleaned and kept, how dryness will be measured, and who will see the readings. The drying stage itself, with its equipment and daily readings, is the subject of the page on structural drying.
Call to be connected with a local restoration provider who can assess the flood damage and explain the scope of work.
Flooded basements and crawl spaces

The lowest part of the house floods first and dries last. It is also where the two most common mistakes are made: pumping a basement too fast and closing up a crawl space too soon.
Flooded basement cleanup: why the pump has to wait
FEMA warns that a flooded basement must not be pumped out quickly. While the ground outside is still saturated, water presses on the walls and floor from the outside, and the water inside is pushing back. Take the inside water away too fast and that outside pressure can crack the floor and collapse the walls.
- Shut off the power that feeds the basement before going in. FEMA’s fact sheet says to mark those breakers, and that any outlet that could get wet should be on a ground fault interrupter.
- Mark the water level on the wall.
- Pump the water down one foot, then stop.
- Wait 24 hours and look at the mark. If the water has come back up, the ground is still too wet to continue.
- Once the level stays down, FEMA’s rate is two to three feet of water every 24 hours until the basement is empty.
A basement can also take in more than river or rain water. The Macon Water Authority’s sewer rules provide for basement drains that sit too low for gravity flow, which must be lifted to the sewer by an approved means. Plumbing that low is one reason a basement can receive sewage during a flood, and if the water came up through a drain the job belongs to the sewage cleanup page.
Crawl spaces under older Macon houses
Historic Macon Foundation’s homeowner handbook says many Georgia houses stand on wooden sills resting on masonry piers, and that moisture rising from the ground into those piers and sills is one of the biggest dangers to them. A flood puts that danger under the whole house at once. The handbook also says wood-rot fungi grow best at 60 to 90 degrees Fahrenheit with relative humidity of 85 to 90 percent, and tells owners to watch the underside of wooden floors and joists.
The flood cleanup field guide linked by Georgia DPH says a flooded crawl space has to be opened to air, with openings at opposite ends, for the house to dry. Mud and wet insulation under the floor come out first, for the same reasons they do upstairs. Afterward the handbook’s plainest advice applies: keep gutters draining away from the foundation so water does not get into the crawl space or cellar.
Basement contents and flood insurance
FEMA’s summary of National Flood Insurance Program coverage says a flood policy does not cover personal property kept in a basement. If you store things below ground level, photograph them and ask your agent exactly what your policy covers down there.
How long flood cleanup takes
This site cannot give a schedule, and neither can anyone who has not seen the house. Two published figures give a sense of scale. FEMA’s brochure says a wet or contaminated area usually takes two to three days to dry completely and that rebuilding should wait until then. HomeAdvisor’s cost guide, updated June 17, 2026, says a water-damaged home takes around five days to dry, depending on the damage.
Those figures cover drying only. Pump-out, mud removal and tear-out come before it, a basement pumped at FEMA’s rate adds days by itself, and repairs follow. Macon’s air is part of the equation too: NOAA’s long-term record gives the city an average relative humidity of 86 percent in the morning and 52 percent in the afternoon, and FEMA’s advice is to open a house to outside air only when the humidity outdoors is lower than indoors.
The clock that matters most is the one for mold. EPA says water-damaged areas and items need to be dried within 24 to 48 hours to prevent mold growth, and the joint federal guide says a flooded home that was not dried in that time should be assumed to have mold. If the water sat for days before anyone could get in, the page on mold remediation after a flood explains what changes.
What flood cleanup costs
The call is free, and Water Damage Repair Macon has no prices of its own because it does no work. The provider you are connected with prices the job after seeing it. What moves a flood quote is fairly consistent: how deep the water got, how many square feet it covered, how contaminated it was, which materials were soaked, how hard the space is to reach, and how long the water sat before work began.
Published cost guides give a rough frame. All of the figures below are the publishers’ own dated estimates. Three are national and one is modeled for Macon, and none is a quote from a provider.
| Publisher and date | Figure | What it covers |
|---|---|---|
| HomeAdvisor, updated June 17, 2026 | $1,383 to $6,369, average $3,868 | Water damage restoration of all kinds, national |
| HomeAdvisor, updated June 17, 2026 | About $7.50 per square foot, against $3.50 for clean water | Cleanup of black (Category 3) water, national |
| Fixr, updated January 31, 2025 | $2,000 to $85,000 | Basement flood damage repair, national |
| Homeyou, updated July 24, 2026 | $2,134 to $2,255, about $11 per square foot | A modeled water damage restoration job in Macon, not a flood |
The width of the Fixr range is the honest part. A few inches of clear rainwater on a concrete floor and four feet of river water through a finished lower level are both called a flooded basement. Get the scope in writing before work starts, and compare bids line by line where you have time to get more than one.
Flood insurance and help after a declared disaster
Start with the hard fact. Georgia’s insurance commissioner tells homeowners that loss caused by flood is not covered under a homeowners policy, and FEMA says the same of most homeowners insurance. The Insurance Information Institute’s rule of thumb is that water coming from the top down, such as rainfall, is generally a homeowners matter, and water that rises from the ground up is a flood policy matter.
Flood cover is a separate policy, most often through the National Flood Insurance Program. FEMA’s Community Status Book lists both the City of Macon and unincorporated Bibb County as participating communities, which is what makes the cover available here. NFIP limits for a home are $250,000 for the building and $100,000 for contents, bought as two separate coverages. Georgia’s environmental agency notes that owners of property in a mapped Special Flood Hazard Area must carry flood insurance if their mortgage comes from a federally regulated or insured lender.
A new NFIP policy takes effect 30 days after the date of purchase. FEMA lists exceptions: the wait does not apply when the policy is bought while making, increasing, extending or renewing a mortgage, and it is one day when a property has been newly mapped into a high-risk zone and the policy is bought within 12 months of the map change. In practice a policy has to be in place well before the river forecast turns bad.
Before anything is thrown out
- Contact the insurer and photograph the home and belongings first. The joint federal guide puts documentation ahead of cleanup.
- Take photos and video of damaged property, and record the make, model and serial number of appliances and electronics, as FEMA asks for a flood claim.
- Keep samples of damaged carpet, flooring and curtains. FEMA says items that pose a health risk can be thrown away once they are documented.
- Do not let the claim stop the cleanup. The field guide linked by Georgia DPH says to contact the insurer at once and photograph the damage, but not to wait for the adjuster before removing wet and moldy materials.
- Know the gaps. FEMA says NFIP policies do not cover damage from mold and do not pay for temporary housing or additional living expenses during repairs.
Two numbers give a sense of scale in Bibb County. FEMA’s public flood insurance claims dataset held 155 claims for the county when it was read on October 5, 2026, and 33 of them carry a 1994 year of loss. The dataset counts flood insurance claims, not flooded homes, so it says nothing about losses that were never insured.
Federal disaster declarations
FEMA’s records name Bibb County in federal declarations for Tropical Storm Alberto in 1994, Tropical Storm Frances in 2004, Hurricane Irma in 2017, Hurricane Michael in 2018 and Hurricane Helene in 2024. A declaration does not always mean help for individual households. For Helene, FEMA’s records show Bibb County under an emergency declaration with public assistance only, with no individual assistance program declared for the county. After any storm, check what was declared for the county before counting on it.
Checking your flood risk and rebuilding
Georgia’s Environmental Protection Division is responsible for developing and updating the state’s flood hazard maps. Its floodplain management page points property owners to georgiadfirm.com, where a flood risk snapshot can be looked up for a single address. Locally, Macon-Bibb announced new preliminary FEMA flood maps for the Ocmulgee watershed on August 13, 2015 and said they could be viewed in person at the county Engineering office.
Rebuilding after a flood can need a permit. Building permits in Macon are issued by Macon-Bibb County Building and Fire Safety, and the county’s residential permit application has a category for interior alterations and renovations of an existing dwelling. No source read for this page states exactly when flood repairs cross the line into permit work, so ask that office before work begins. The county’s forms warn that starting before the permit is issued can bring a stop work order or a criminal citation.
Older districts add a step. Historic Macon Foundation counts 17 National Register historic districts in Macon-Bibb County, and its handbook explains that National Register listing does not by itself regulate what an owner does, but local design-review districts do. In one of those districts an owner needs a certificate of appropriateness before a work permit can be issued, and Historic Macon says planning staff first decide whether a proposed change can be seen from the public right of way.
When the walls are open is the time to think about the next flood. FEMA’s brochure recommends rebuilding flood-prone areas with water-resistant materials such as tile, stone, sealed concrete, galvanized or stainless hardware and waterproof wallboard.
Local alerts and offices
The river has a public gauge and the county has an alert system. These are the public sources worth setting up before the next heavy rain.
- National Weather Service gauge. The Ocmulgee River at Macon gauge, linked above, shows the current stage, the forecast crest and the stage-by-stage impact statements used on this page.
- MBCAlert. The county’s emergency notification system sends messages to registered phones and email addresses. Sign-up is on the Macon-Bibb Emergency Management stay informed page. The system is tested with the outdoor sirens on the last Wednesday of each month at 11:00 a.m.
- County weather page. Macon-Bibb Emergency Management’s weather information page links an Ocmulgee River flood gauge, a Lake Tobesofkee flood gauge and a county flood mapping system.
- Macon-Bibb Emergency Management Agency. The agency has operated since 1961 and coordinates disaster mitigation, preparation, response and recovery for the county.
- Macon Water Authority. The Authority maintains the public storm drains, and its stormwater management page explains what it does and does not maintain.
- Georgia Emergency Management and Homeland Security Agency. The state agency coordinates preparedness, response and recovery when a disaster is larger than one county.
Who does the work and how to check them
A call from this page connects you with an independent restoration provider, and that provider, not this site, is who you hire. The disclaimer at the foot of the page says it is the homeowner’s responsibility to verify that the contractor furnishes the license and insurance the work requires. Here is how to do that in Georgia.
- License. Georgia’s definition of a residential contractor applies where the total value of the work exceeds $2,500, and the Attorney General’s office says general contractors, electricians, plumbers and heating and air conditioning contractors must be licensed through the Secretary of State. The Attorney General’s consumer site explains the check: go to sos.ga.gov, choose Licensing, then Licensee Search.
- Insurance. The state’s Residential and General Contractors Board advises asking for proof of general liability insurance and checking that the name on it matches the licensed person or business.
- Contract. The same Board advises a written contract that sets out the work, the materials, the final clean-up, a completion date and a payment schedule.
- Payment. The Attorney General warns against any contractor who asks for full payment up front, takes only cash or refuses to give a written contract.
Floods bring strangers to the door. The Georgia Attorney General’s storm alerts tell homeowners to avoid door-to-door offers of repair work, and say that an offer to pay your insurance deductible can be the sign of a scam. Take the time to check, even when the house is wet.
For other kinds of water loss, the main page on water damage repair in Macon, GA sets out every service this site covers. The figures on this page were read from the sources named beside them in October 2026.
Call to be connected with an independent local provider for flood cleanup in Macon. The call is free.
Questions people ask
Is floodwater in my home dangerous?
It can be. CDC says floodwater can carry human and livestock waste, household, medical and industrial hazardous waste and downed power lines, and links exposure to wound infections, skin rash, gastrointestinal illness and tetanus. Anyone who must step into it should wear rubber boots, rubber gloves and goggles. EPA says to wash and disinfect any cut that touches it and to keep children and pets away.
What should I do first when my house or basement floods in Macon?
Make it safe before you save anything. Stay out of standing water, switch off the main power only if the panel can be reached from a dry place, and leave at once if you smell gas. Call 911 if anyone is in danger. Then contact your insurer, photograph the damage from a dry spot, and call to be connected with a local restoration provider.
How quickly should flood cleanup start, and how soon can mold grow?
As soon as the building is safe to enter. EPA says water-damaged areas and items need to be dried within 24 to 48 hours to prevent mold growth, and its flood cleanup page says mold can grow on wood, drywall, carpet and furniture left wet for more than 24 hours. The joint federal guide says a flooded home not dried in that window should be assumed to have mold.
What can be saved after a flood and what usually has to be thrown out?
The federal rule of thumb is that anything that cannot be cleaned and completely dried within 24 to 48 hours is thrown away. CDC says drywall and insulation contaminated by floodwater are removed, and its discard list includes mattresses, carpet, padding, upholstered furniture and books. Concrete, block and solid wood framing are generally cleaned, disinfected and dried in place.
Does homeowners insurance cover flood damage in Georgia, or do I need flood insurance?
Georgia’s insurance commissioner says loss caused by flood is not covered under a homeowners policy. Flood cover is a separate policy, most often through the National Flood Insurance Program, and FEMA lists both the City of Macon and unincorporated Bibb County as participating communities. A new NFIP policy takes effect 30 days after purchase, with the exceptions FEMA lists, so it cannot be bought as the river rises.
Does flood insurance cover a flooded basement?
Only in part, and the details are in the policy. FEMA’s coverage summary says an NFIP policy does not cover personal property kept in a basement, and NFIP policies do not cover mold damage or temporary housing during repairs. Building and contents are two separate coverages. Ask your agent which basement items your policy covers before a flood, and photograph what you store there.
Does the Ocmulgee River still flood in Macon, and where can I see the river level?
Yes. The National Weather Service’s history for the Macon gauge lists at least eight crests at or above the 18-foot flood stage in 2024 alone, the highest at 27.88 feet on September 29, 2024 after Hurricane Helene. The Weather Service publishes the current stage and forecast for the Ocmulgee River at Macon gauge, and Macon-Bibb Emergency Management’s weather page links to river and Lake Tobesofkee flood gauges.
What happened in Macon during the 1994 flood?
Tropical Storm Alberto brought 10.25 inches of rain to the Macon airport on July 5, 1994, and the Ocmulgee crested the next day at a record 35.4 feet, which the US Geological Survey put 2.2 feet above the 100-year flood. The levee was breached, the fairgrounds area flooded, and the riverside water plant was swamped, cutting fresh water to nearly 160,000 people, some for as long as 19 days.
Is it safe to pump out a flooded basement right away?
Not all at once. FEMA warns that pumping a flooded basement quickly can crack the floor and collapse the walls, because saturated ground is still pressing from outside. Its method is to mark the water level, pump down one foot, wait 24 hours, and continue only if the level has not come back. After that the rate is two to three feet every 24 hours.
How do I get flood and emergency alerts in Macon-Bibb County?
Register with MBCAlert, the county’s emergency notification system, through Macon-Bibb Emergency Management. It sends messages to registered phones and email addresses and is tested with the outdoor sirens on the last Wednesday of each month at 11:00 a.m. For the river itself, the National Weather Service gauge on the Ocmulgee at Macon shows the current stage and the forecast crest.
