Contact Water Damage Repair Macon by Phone

Call to be connected

This service works by phone, and for water in a building a call is the route to use. The call is free and is routed to an independent local water damage restoration provider. Water Damage Repair Macon is a referral service that connects callers with independent local providers and is not a contractor.

Expect a few plain questions about the property and the water. Having the answers ready keeps the call short:

• Your ZIP code or neighborhood, and the type of building.
• Where the water is coming from, if you know: a supply line, a water heater, an appliance, a drain, the roof or the ground outside.
• Whether it is still running, and whether you have been able to shut off the water.
• Whether the power is on in the wet rooms.
• Whether you own the property or rent it, and who your insurer is if you plan to claim.

What happens once water is on the floor is covered on the emergency water removal page. It is worth a read once the call is made.

If the problem is not inside your building

Some water problems belong to a public agency, not to a restoration provider. These are the right calls for the ones Macon residents meet most often:

What you are seeing	Who to call	Number
Anyone in danger	Emergency services	911
A water main break, a sanitary sewer overflow or a service interruption	Macon Water Authority report line	478-464-5656
A problem with a neighborhood storm drain	Macon Water Authority	478-464-5600
Drainage trouble on a state route in Bibb County	Georgia DOT District 3	(478) 757-2601

The Authority keeps its current reporting details on its report a problem page. If a public main or a road drain has already put water inside your home, report it there and then call for a provider as well.

Questions about this website

For anything about the site itself, such as a correction to a page or a privacy request, write using the email or mailing address printed on this page. The phone number connects to an independent provider, who cannot answer questions about the website. Any mailing address shown is for correspondence only. It is not a walk-in office, and no restoration work is carried out or dispatched from it.

Written messages are not monitored for urgent problems, so never use one to report active water damage. There is more on how the service works on the page about this service.

Area covered

The service is for callers in Macon-Bibb County. The service area page lists the areas covered in Macon, and the home page gives the full picture of water damage repair in Macon, GA.

Questions people ask